OTP / 2FA code template
A clear OTP / two-factor verification code message template in five languages — short, expiry-stamped, anti-phishing wording, with a segment-cost link.
When to use it
Send when a user requests a login, signup or transaction verification code. Keep it short (it is billed per segment and read in a glance), state the expiry, and warn plainly that your staff will never ask for the code — the single most effective line against real-time OTP phishing.
Example message
{code} is your {business} verification code. It expires in {minutes} minutes. Never share it — our staff will never ask you for this code.
Copy it and replace the {curly} placeholders with your own merge fields.
Compliance & consent (read this first)
Send this only to people who have opted in to hear from you on this channel. WhatsApp and Telegram business messaging, GDPR and local marketing rules all require prior consent and an easy opt-out — so keep a record of consent, honour STOP/unsubscribe instantly, and never impersonate a bank, courier or authority. Consent-first is not optional; it is what keeps your sender reputation and your customers.
What will it cost to send?
Paste the message into the free SMS segment calculator to see how many segments (and how much) it costs — one emoji or accented character can double it.
Send it automatically
Wire this template into an AI agent so it goes out at the right moment and the agent handles the replies: