Payment reminder template
A polite, consent-first payment / invoice reminder message template for WhatsApp and Telegram in five languages — factual, non-threatening, with a pay link.
When to use it
Send a gentle reminder shortly before or just after an invoice due date, only to customers who agreed to be contacted this way. Keep it factual and friendly, not threatening — most late payments are forgetfulness, and a respectful nudge with a one-tap pay link collects far more than a stern one.
Example message
Hi {name}, a friendly reminder that invoice {invoice_id} for {amount} is due on {due_date}. You can pay in one tap here: {payment_url}. Already paid? Ignore this — and thank you!
Copy it and replace the {curly} placeholders with your own merge fields.
Compliance & consent (read this first)
Send this only to people who have opted in to hear from you on this channel. WhatsApp and Telegram business messaging, GDPR and local marketing rules all require prior consent and an easy opt-out — so keep a record of consent, honour STOP/unsubscribe instantly, and never impersonate a bank, courier or authority. Consent-first is not optional; it is what keeps your sender reputation and your customers.
What will it cost to send?
Paste the message into the free SMS segment calculator to see how many segments (and how much) it costs — one emoji or accented character can double it.
Send it automatically
Wire this template into an AI agent so it goes out at the right moment and the agent handles the replies:
AI payment & debt reminder agent →