Welcome message template
A ready welcome / onboarding message template for WhatsApp and Telegram in five languages — consent-first, sets expectations, with a helpful first step.
When to use it
Send the moment someone subscribes, signs up or messages you first, to confirm the opt-in, set expectations for what you’ll send, and offer a genuinely useful first step. A warm, clear welcome sets the tone for every message after it — and confirming the opt-out option here keeps you compliant from message one.
Example message
Welcome to {business}, {name}! 🎉 You’ll get order updates and the occasional offer here — nothing spammy. To get started, {first_step}. Reply STOP anytime to opt out.
Copy it and replace the {curly} placeholders with your own merge fields.
Compliance & consent (read this first)
Send this only to people who have opted in to hear from you on this channel. WhatsApp and Telegram business messaging, GDPR and local marketing rules all require prior consent and an easy opt-out — so keep a record of consent, honour STOP/unsubscribe instantly, and never impersonate a bank, courier or authority. Consent-first is not optional; it is what keeps your sender reputation and your customers.
What will it cost to send?
Paste the message into the free SMS segment calculator to see how many segments (and how much) it costs — one emoji or accented character can double it.
Send it automatically
Wire this template into an AI agent so it goes out at the right moment and the agent handles the replies: