AI real-estate agent
A property assistant that answers every listing enquiry instantly, qualifies the buyer or renter, and books the viewing before they message the next agent.
The scenario
Property leads arrive in bursts the moment a listing goes live, and they all ask the same first questions — price, availability, is it still on the market, can I view it Saturday. Agents are out at viewings and cannot reply for hours; by then the serious buyer has messaged three other listings and booked with whoever answered first.
How SMS-24 handles it
SMS-24 answers listing enquiries instantly on WhatsApp, Telegram and voice, pulling details from your listing data over MCP so price, status and features are always current. It qualifies the buyer or renter with your questions (budget, timeline, financing, must-haves), books a viewing against your live calendar, and routes hot, qualified leads to the right agent with the transcript. It answers in the client’s language and discloses that it is an AI.
What it can (and can’t) do
An honest capability list — no autonomy theatre:
- Auto-reply on Telegram and WhatsApp in your persona’s tone of voice, around the clock.
- Real-time AI voice calls — Telegram voice today, PSTN through your own Twilio number.
- Answers grounded in your knowledge base and uploaded documents (PDF, DOCX, TXT, MD).
- Calls your own tools mid-conversation — CRM, calendar, order lookup — over MCP and function calling.
- Discloses that it is an AI and hands off to a human on request, in line with the EU AI Act.
- Keeps chat and voice-note history per conversation, encrypted at rest; you bring your own LLM key.
CRM & tools (MCP / function calling)
Connect your CRM, calendar or order system once and the agent uses it live. SMS-24 speaks the Model Context Protocol (MCP), so any tool you already expose as an MCP server becomes a function the agent can call mid-conversation — look up an order, check availability, create a ticket — and read the result back to the customer in their language. No bespoke glue code per integration.
Pricing
Plans start at €29/month. You bring your own LLM key (OpenAI, Anthropic or Gemini), so you pay your provider directly with no markup from us. Voice minutes and messenger accounts scale with the tier.
Start free See the Telegram AI agent
FAQ
Can it answer questions about specific listings?
Yes — connect your listing data as an MCP tool and it answers price, status and features live, so it never quotes a property that already sold.
Does it book viewings?
Yes, against your live calendar, and it qualifies the lead first so agents spend viewing slots on serious buyers, not tyre-kickers.
Can it handle both sales and rentals?
Yes. You define the qualifying questions per pipeline, and the agent adapts the conversation for buyers, renters or investors.