Appointment reminder template
A ready appointment reminder message template for WhatsApp and Telegram, in five languages — consent-first, with confirm/reschedule options and segment-cost link.
When to use it
Send 24 hours (and optionally 1–2 hours) before a booked appointment to cut no-shows. It works for clinics, salons, garages, consultants — anyone with a calendar of booked slots — and it should offer an easy way to confirm or reschedule so a change is one reply away, not a phone call.
Example message
Hi {name}, this is a reminder of your appointment with {business} on {date} at {time}. Reply YES to confirm or RESCHEDULE to pick a new time. Need directions? Just ask.
Copy it and replace the {curly} placeholders with your own merge fields.
Compliance & consent (read this first)
Send this only to people who have opted in to hear from you on this channel. WhatsApp and Telegram business messaging, GDPR and local marketing rules all require prior consent and an easy opt-out — so keep a record of consent, honour STOP/unsubscribe instantly, and never impersonate a bank, courier or authority. Consent-first is not optional; it is what keeps your sender reputation and your customers.
What will it cost to send?
Paste the message into the free SMS segment calculator to see how many segments (and how much) it costs — one emoji or accented character can double it.
Send it automatically
Wire this template into an AI agent so it goes out at the right moment and the agent handles the replies:
AI appointment-booking agent →